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Client Feedback & Testimonials

VOSPERS Surveyors Testimonials

We recently had a Homebuyers report done by VOSPERS. The price was competitive and it was done in a stress free, timely and professional manner. We would definitely recommend using them, as we were very happy with the service provided.

AA 07.21


 

I had my shared ownership house valued by Vospers in order to staircase and buy more of the property. The service was exceptional from start to finish, with prompt and efficient communication throughout the process. I highly recommend them and several of my friends have used them since and been equally as pleased with the service.

DC 03.21


 

We instructed Vospers to do a homebuyers report. From the very outset the service has been conducted with ease. They have responded in a timely and thorough manner to our questions. Buying a house can be stressful and we were so pleased that Vospers made their service as stress free and as thorough as possible. We would certainly recommend this company to our friends. Thank you.

MB 03.21


 

EXCELLENT service! Communication was quick and efficient, Surveyor was very polite and professional. Due to some very difficult timescales in relation to selling the property, Vospers were able to deliver and exceeded all expectations.

SA 07.21


 

We’ve used Vospers for two building surveys over the past year and both times (different surveyors) they’ve been excellent. Very detailed, very clear and most importantly, explained in the context of what should be expected and therefore helped us work out what truly does and doesn’t need attention. Both times they’ve been happy to follow up with a call to discuss the report and that has been hugely helpful. I thoroughly recommend them.

CM 07.21


 

"Having had fairly extensive dealings with Vospers in 2020, I can vouch for the professionalism, outstanding service, kindness and patience I received from all members of the team in what has been a very stressful period. Always willing to 'go the extra mile' to provide a service anyone would be hard pushed to beat, and I would not hesitate in recommending this firm to anyone requiring their services. Quite simply, the best money I have spent in many, many years, ultimately saving me much, much more.

Thank you all so very much!"

JB FEB.21


 

“Thank you for the report and for the professional and speedy service from your team. Whilst we’re hoping not to be moving or instructing more surveys in the near future, I’d have no hesitation in recommending Vospers. “

JW NOV 2020



“I just wanted to say thank you for your customer service and patience throughout the process.

The experience dealing with Vospers again has been a rather easy one and you have been happy to discuss any questions or concerns I have had throughout.”

AW Aug 2020



“Thank you for carrying out the survey on the property in a timely and efficient manner.  It was a pleasure dealing with everyone at Vospers.”

RK June 2020



” I’
m really impressed with the service we’ve received from Vospers and wouldn’t hesitate to recommend them. Everyone in the office has been polite, friendly, flexible and responsive, Fred was quick to call when asked and very helpful over the phone. The report seems pretty comprehensive with good photos and helpful advice.”

SB Sept 2019



***** Five Stars*****

” I was very happy with the building survey that Vospers completed for me for a house that I am in the process of buying. The surveyor Fred Chapman dealt with all of my specific requests by answering them in great detail. He completed the report, which was very detailed in a very timely manner. I asked him to call me after the survey and he did this and spoke to me for about an hour going through all of my questions. Fred was very patient and clarified every issue that I was not sure about.

Once I got the report (within 2 days of the survey being conducted) I read through it and had further questions. Fred replied to these questions immediately. He is extremely efficient, thorough and polite. It was refreshing to see this level of service.

The price charged was competitive and I think it represented excellent value for money.

The communication from everyone at Vospers was first rate. Thanks very much for your work.

I struggled to know initially which surveyor to use so I am writing this review to help others to let them know that Vospers is an excellent company to go with.”

AV August 2019



” Thank you for the quick turnaround of this report, your company has been outstanding from start to finish in every regard.”

JM August 2019



” Thank you for your services, will definitely recommend as very detailed…..”

AC June 2019



” Thank you for sending the report. We found the report to be of a high professional standard and very comprehensive.”

SB July 2019



“Fast turn around on highly detailed, competitively priced survey…”

HD June 2019



“Many thanks for your Homebuyers Report, this is far more detailed than one undertaken for us by another Chartered Surveyor a few months ago!  Instructing Vospers was a good move"

RT May 2019



“I instructed Vospers to carry out a Homebuyers Report. The communication from the office was prompt and they carried out the survey when we agreed.  The report came back within a few days and the quality was superb.  Again, compared to the ones produced for my family, the detail the surveyors went into was exemplary.  It was very focused and gave suggestions on what actions we should take.  After the survey was done, Angie (one of the surveyors) was more than happy to answer my questions on multiple occasions.  I highly recommend you instruct Vospers for your house buying needs.  Thanks once again!”

AB Feb 2019



“Your services were brilliant!!!”

EM Jan 2019



“Thanks for arranging the visit of Diana today.  Her advice was enormously helpful.  I very much appreciate this and Vospers are definitely at the top of my recommendation list for local surveyors”

GA Jan 2019



“It was organised quickly and the report came back quicker than expected and was very thorough.”

HP Jan 2019



” I would just like to say in comparison to a couple of other reports I have seen from other companies, the detail you covered is very impressive.  Thanks for doing a really thorough job.”

AB Jan 2019



“Thank you so, so much to you, the surveyors and all the team at Vospers for the help and assistance we have received – we are ever so grateful to everyone.  We have been very impressed with the service that we have received from Vospers over the last few months, so many thanks to everybody once again.”

KM Oct 2018



“I highly recommend using Vospers.  My emails were replied to swiftly, the price quoted as very reasonable and our survey was carried out within a short time span.  The report provided was thorough and very helpful……. 5* service”.

Clare OCT 2018



“Easy to organise, report received within the timelines given to us when booking the survey, clear and easy to read report.  Generally a straightforward process with no issues….5* service”.

Carly Oct 2018



“I’d like to thank the team, especially Jane who worked hard to arrange the survey at a time to suit the vendors…..”

AS Sept 2018



“A very helpful firm.  Nick Hanson went beyond the call of duty in helping us clarify a couple of follow-on matters at no additional cost.  He was also happy to simplify for the non-expert and was a reassuring voice at a  challenging and anxiety creating stage in the process. We would use again without hesitation….”

SW Sept 2018



“Fantastic company and fully trustworthy.  Jan and Alison in the office were so helpful,  if it wasn’t for them I would have ended up paying more expenses than required.  Always answer the phone and communicate.  Kathryn gave my husband great advice on the structure of our property and it was nice to see so many women in surveying.  Really appreciated your professionalism and service, would 100% recommend and trust to use you again….”

KS Aug 2018



“Very thorough and exactly what we needed….”

TM Sept 2018



“They contacted me almost immediately and were helpful, recommending we didn’t require a full structural survey thus saving money with the Homebuyers Report.  I received prompt emails of the contract and the survey and hard copies in the post a few days later”

Anonymous July 2018



“Good communication and a thorough report produced at the end of it.  They certainly stand by their findings. Quite a detailed report”

JT June 2018



“Professional, courteous and timely. Every aspect of this was extremely good and I would not hesitate to recommend them to anyone”

DW June 2018



“A very quick, professional service. I was very pleased with the speed in which the survey was done and I received the report.”

JD June 2018



“Thank you so much for an excellent, rapid job”

RS May 2018



“I have been so impressed by Vospers so thank you so much to all the staff for all your time and effort”

LM May 2018



“Very fast arrangement of survey to fit in with our tight deadlines. Survey was very comprehensive and the report well laid out..”

JG April 2018



“Thank you very much for being able to turn this around so quickly, we appreciated it a lot. I will be recommending Vospers to friends who are also looking for an independent surveyor..”

CS April 2018



 
I’m pleased to have the opportunity to instruct Nick as I felt the appraisal of my property was conducted in a professional but friendly manner that was both fair and measured in its assessment”

PS March 2018



“We really appreciate the level of detail reported, I’ll definitely recommend you to others looking for property surveys in the future”

GWS Feb 2018



“Thank you so much for this, you and the rest of the team at Vospers have been brilliant.  The speed that you managed to turn this around and put our minds at rest was amazing!”

LG Jan 2018



“Thank you so so much for turning this around so quickly. Without Vospers supporting us as brilliantly as you have done we would likely have faced lengthy delays in our sale/purchase.  Once again you have been incredible.”

PW Jan 2018



“Thanks for a quick response and excellent report”

JR Nov 2017



“I wanted to take time out to thank you, Nick and Vosper’s for your wonderful service. Nick was very positive, friendly and thoroughly professional, as was everyone I communicated with at Vosper’s.  Again, many thanks and I will certainly recommend Vosper’s to friends and family”

NC Nov 2017



“Thank you for sorting this valuation out so quickly and efficiently, I will have no problems in using Vospers again or recommending them to anyone who needs working doing.”

MC Nov 2017



“I have been really impressed with the service you have provided.”

GWS Nov 2017



“Thank you again for all your help (out of everyone I phoned you were the best!)"

MC Nov 2017



Have to say you guys deliver excellent customer service, will be sure to recommend.”

JM Nov 2017



“I was very impressed by your speed of service, from the quote to the visit and report.”

GW Nov 2017



“Fab customer service, much appreciated”

JM Nov 2017



“Thank you so much for turning this around so quickly.  It has helped us immensely”

PW Nov 2017



“Many thanks, I really appreciate the fast and excellent service you and Vospers have delivered”

ND Oct 2017



To Nick and Team

“Thank you so much for  your help, we have now moved in!!”

AJ Sept 2017



“It’s a really comprehensive and easy to read report so thank you all”

SF Aug 2017


 
“you have put my mind at rest for the foreseeable future.  Thank you again”

MW Aug 2017



“Thank you for the service you have provided so efficiently”

SB June 2017



"Five Stars for a Homebuyer Survey.  Many thanks."

Liz June 2017



“Thank you so much for everything you have done regarding our survey request and sending over a copy of the report so quickly”

DT May 2017



“Thank you for your good service”

FB May 2017



“Thank you for the swift action and great support you have provided.”

SL May 2017



“Please pass on my great appreciation to Mr Hanson for his excellent customer service and in getting the report to me so swiftly.  The report itself is clearly worded and most professionally presented.

Many thanks to you and your other colleagues for the support received throughout this process.”

PK May 2017



“Thank you.  We have been very pleased with your straightforward, professional service.”

GC May 2017



“Thank you so much, I’m so impressed with the service we’ve received from Vospers, and everyone dealing with our case has been so helpful and professional.”

Valuation April 2017



“I will certainly be recommending VOSPERS to friends” 

JP April 2017



“Thank you, I will recommend Vospers to any friends and family looking for a surveyor in future, we were really pleased with the service”

NC, March 2017



“Our thanks for the Survey and Freehold Valuation and particular thanks for the prompt and efficient way in which our instruction has been dealt with”

AH,  March 2017



“We would have no hesitation in recommending Vospers.  Many thanks to you and the whole team!”

EM, December 2016



“Thank you very much for such a full and professional report.  It was exactly what I wanted.”

RM, November 2016



“Thank you so much for the valuation report and thank you to the team at Vospers for the quick and reliable service.  Thank you again for all your help and quick response”

Sally, October 2016



“I can’t thank you enough for your assistance.  You really have provided such an amazing service throughout”

Sarah, July 2016



“Just thought I would give you an update on my sons purchase of the above property, on which your company performed a house buyers survey.  
 Completion occurred on Friday 17th June, so we are having fun decorating and choosing furnishings.

 I would like to thank you for your assistance in this matter, and I will recommend your company to anyone requiring a survey.”

DT, June 2016


 

“Very efficient and helpful during the organization stage.  The surveyor was knowledgeable and gave us solid answers to the questions we asked”

CF,  May 2016


 

“Thank you for getting this survey out to me so quickly.  It looks very thorough, and a good job that your surveyor managed to get in the garage!  It has highlighted a few more issues than I was expecting so I will be passing it onto my solicitor.

Thank you for your excellent service throughout the process.”

NR, February 2016



"Five Stars for a Home Condition Survey"

MJ,  January 2016



“The response and follow up time was fantastic I was really impressed with the whole service not just the report itself but the promptness and quality of aftercare as well.”

Nicola, October 2015



"Five Stars for a Homebuyer Survey.  Many thanks."

David, October 2015



“Excellent service, good communication, highly recommended.”

Mr M, August 2015



“Service was very quick, survey arranged within a weeks time and full survey produced within 4 days of the survey taking place.”

Mr Rhamer, March 2015



“I felt they dealt with us in a really slick and professional manner. We were very happy with the transparency of the process, verbal communication and the quality of the report was brilliant as it was very easy to understand.”

Williams, March 2015



“When I originally contacted Vospers, there was no urgency because things were progressing very slowly in the rest of the chain. Then all of a sudden, everyone was ready to exchange and I was the one holding everyone up because I was awaiting my survey to be carried out and reported on. Vospers were responsive in my hour of need and their flexibility and understanding was very much appreciated."

Lisa, June 2014



“Great personal service. I’m buying a house built in 1866, so needed a Buildings Survey. Nick and I chatted beforehand and I pointed out several concerns I had and asked him to make sure he looked at them for me. The survey was completed within one week and straight afterwards, my partner and I had a conference call with Nick to go over the results. He was thorough and had clearly spent a good amount of time going over everything and he had addressed all my concerns. This made it very easy to decide that we were happy to continue with the purchase. Thanks Nick!”

Natasha&Robert, March 2014



“I was very happy with my dealings with VOSPERS. I did have a slight problem getting hold of the correct person at times, but given the very competitive price I can live with that. I had my survey report within 5 working days of the actual survey as detailed in the customer care letter sent. I would definitely recommend VOSPERS.”

sjd_Gunner, May 2013



“Vospers have provided excellent service. All communications have been clear and polite, the service has been great and the fees very competitive. The surveys were undertaken promptly and the report prepared and delivered within 3 working days of the survey. I have used Vospers for 2 reports now and would highly recommend their services.”

NickB, January 2013

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